Terms of service

Welcome to Qilaicoins.
By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or region, or that you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Descriptions

Qilaicoins specializes in collectible challenge coins and commemorative medallions.

All product descriptions, images, specifications, and condition details are provided to the best of our knowledge.
As collectible items, slight variations, natural aging, or minor surface marks may be present and are not considered defects unless otherwise stated.

All items are sold for display and collection purposes only.

3. Pricing & Availability

All prices are listed in the currency shown at checkout
Prices and availability are subject to change without notice
We reserve the right to limit or cancel quantities purchased per order

In the event of a pricing or listing error, we reserve the right to cancel the order and issue a full refund.

4. Orders & Payment

By placing an order, you agree that:

You are authorized to use the payment method provided
All billing and shipping information is accurate and complete

Orders may be canceled if payment authorization fails or if fraud is suspected.

5. Shipping & Delivery

Shipping times provided are estimates only and may vary due to carrier delays, customs processing, or other factors beyond our control.

Qilaicoins is not responsible for delays caused by postal services, customs authorities, or incorrect address information provided by the customer.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Please review the Return & Refund Policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and layout, is the property of Qilaicoins or its content suppliers and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution of any content from this site is prohibited.

8. Prohibited Uses

You may not use this website or its content:

For any unlawful purpose
To violate any international, national, or local regulations
To infringe upon intellectual property rights
To submit false or misleading information
To interfere with the security or operation of the website

9. Limitation of Liability

To the fullest extent permitted by law, Qilaicoins shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

All products are provided on an “as-is” basis for collectible and display purposes.

10. Indemnification

You agree to indemnify and hold harmless Qilaicoins, its owners, and affiliates from any claim or demand arising out of your breach of these Terms of Service or violation of any law.